Horncastle Executive Travel

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Business Travel

"distances are getting shorter and time is running out,
the world is getting smaller every day"

Today's Challenges
The pressure on today’s corporate traveller has increased ten fold over the last few years.

Not only is he faced with the primary challenge of securing the best possible fare to his destination, issues of safety, comfort and security must be incorporated in his travel plans. He needs to ensure that his work is carried out as efficiently as possible, whilst on the move and at the final destination.

He may choose to consider vital environmental issues and the need to reduce the impact of his travel on the environment.

Horncastle knows and fully understands the challenges corporate travellers face and our Consultants work efficiently and proactively alongside our customers, researching the best deals available and overcoming any obstacles to establish a smooth, trouble- free passage.

Consultants
We firmly believe the credentials of a company must be of the highest order for survival in a competitive field. Our staff are the basic building blocks of our credentials and we believe them to be our most valuable asset. They are trained to the highest standard of our industry and will offer a proactive and innovative approach to business travel with effective alternatives for each itinerary. This, coupled with attention to detail and a personal touch, ensures customer objectives are met and expectations exceeded.

Value for Money Service
Horncastle has been managing travel plans for Business clients since 1969 and we understand that now, more than ever, we need to ensure that our customers are not wasting resources in time nor money. The hallmark of value features prominently in the management of our customers’ business travel.

Full Service Option or Self Book
Horncastle has a very broad spectrum of clients throughout the United Kingdom with an equally large range of travel expenditure. We can tailor our service exactly to the needs of your particular business. You can choose Horncastle’s full service option, utilising the expertise of our senior consultants who will work alongside you to achieve a cost effective travel plan.

Alternatively, you may choose to use our self booking tool, e-Travel, which is suitable for air or rail reservations.

Horncastle Business Travel offers a complete and extensive service for global information and reservations for flights, hotels and ground transportation.

This full service includes:

• In-depth research and sourcing of the best fare for your itinerary, including the low cost carriers. We have immediate access to over 700 airlines worldwide
• British, Continental and Overseas rail and ferry ticketing, including Eurostar, Eurotunnel and Amtrak within the United States
• Foreign Exchange
• Hotel Reservations. We have access to 72,500 hotels throughout the world, many with specially negotiated rates
• Car Hire. We have access to 22 car hire companies throughout the world
• Horncastle Consultants on duty 24 hours a day, every day of the year. Wherever you are in the world, immediate assistance is available and our full resources are at your disposal
• Aircraft Chartering
• Airport Services, including VIP and Meet and Assist
• Management Information Reports providing detailed analysis of your company’s travel expenditure.
• Passport and Visa Service
• Travel Insurance
• Traveller Profiles kept on Horncastle’s secure reservation systems

Regular Client Meetings
The full services of a Customer Relations Manager to ensure the relationship between Horncastle and its customers remains at its optimum throughout the term. A dedicated Account Manager will visit our customers on a regular basis and provide ongoing, responsive and efficient support for our customers.

E mail Travel Updates
A factual travel information update, relevant to our customers’ business is delivered electronically to our registered customers on a weekly basis. It provides accurate, up to the minute information on services, changes and current travel issues.

'Airmail' Newsletter
'Airmail' is our quarterly newsletter delivered free to all our customers, either by post or electronically. As well as highlighting the latest travel industry news, it features interesting destination reports and competitions with superb prizes.

Travel Co-ordinator's Guide
This booklet is presented by Horncastle to new corporate accounts and serves as a brief introduction and guide to our procedures. It outlines general information and advice for the Travel Co-ordinator.